FAQ

1. CAN I USE YOUR DESIGN FOR COMMERCIAL USE?

You can use my files for personal or comercial use. That mean you can use my design to create something for sale. You should read Terms of Service for more detail.

2. DO YOU HAVE DXF FILES FOR SILHOUETTE MACHINES?

When you buy files in our website. You will receive 3 type of file SVG, PNG, DXF without watermark. So You can use dxf for Silhouette Machines. You should click to TUTORIALS to know use our design in Silhouette Software.

3. HOW LONG YOU RECEIVE YOUR ORDER?

You may download immediately after payment is received. You should check Shopping and Payment Guide for more detail.

4. HOW TO RECEIVE FILES THAT I BOUGHT IN SHOP?

You receive files after you finish your order and payment. You should check Shopping and Payment Guide for more detail.
NOTE: You should register account before bying the designs because you can download again when you use miss files or other problem.

5. WHAT FORM OF PAYMENT DO YOU ACCEPT?

We only accept payment by Paypal.

6. HOW DO YOU UNZIP FILES?

 For Windows Use: Use right click in the files and select “Extract All” to receive all file. You can check for more detail
 For Mac Use: Double click the file to receive all file

7. CAN I CHANGE COLOR IN YOUR DESIGN?

We combined each color in each layer. So you can change color in your design software.

8. HAVE I RECEIVE MONOGRAM LETTER OR FONT IN YOUR DESIGN?

No, you have not. The Monogram letter or font are sample for my design.
If you need monogram letter, you will contact direct to me.

9. CAN I GET A REFUND WHEN I HAVE A DOUBLE ORDER?

If you have double order. You have get a refund or you can choice other ithem that it have same price
NOTE: You should click to contact direct to me. You have to send your numbers order to check before get a refund.

10. DO YOU HAVE CUSTOMER ORDER?

If you need other item or make customer order. You should click to contact direct to me. You should clearly explain or attch files in here.